Who We Are
1xjili operates the online gaming platform available at 1xjili.best, serving players in the Philippines with casino games, sports betting, live dealer tables, fishing games, and related entertainment products. When this Privacy Policy refers to "1xjili," "we," "us," or "our," it means the entity responsible for operating the 1xjili platform and for decisions about how your personal data is collected and used.
1xjili is committed to handling the personal data of Filipino players with care, transparency, and respect. This Privacy Policy has been written to be genuinely readable — not buried in legal language that requires a lawyer to decode. If anything here is unclear, our support team is available to explain it in plain terms before you decide to register or continue using the platform.
This Privacy Policy applies to all users of the 1xjili website and any associated mobile interface. It should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which form part of the agreement between you and 1xjili.
In plain terms: 1xjili collects only the data it genuinely needs to operate a safe, legal, and enjoyable gaming platform for Filipino players. We don't sell your data. We don't use it for purposes beyond what this policy describes. And we maintain it securely.
Personal Data We Collect
1xjili collects personal data across several categories depending on how you interact with the platform. Below is a clear breakdown of what we collect and when:
We do not collect data beyond what is listed above. If a new category of data collection becomes necessary in the future, this policy will be updated accordingly and you will be notified as described in Section 12.
Encrypted Storage
All personal data at 1xjili is stored using AES-256 encryption at rest. Sensitive fields like ID numbers and financial details are additionally hashed. Physical access to servers is restricted to authorised personnel only.
No Third-Party Sale
1xjili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data stays within the 1xjili ecosystem and is shared only as described in Section 6 of this policy.
You Control Your Data
Filipino players have the right to access, correct, and request deletion of their personal data. Section 10 of this policy explains exactly how to exercise these rights through the 1xjili support team.
How We Collect Your Data
1xjili collects personal data through the following channels:
- Direct submission: Data you actively provide when registering, completing KYC, making a deposit, contacting support, or updating your account settings. This is the primary source of your personal data at 1xjili.
- Automated collection: Technical and behavioural data collected automatically when you access and use the 1xjili platform. This includes your IP address, device information, session data, and gameplay activity. This data is collected via server logs, cookies, and analytics tools.
- Payment processors: When you deposit or withdraw via GCash, Maya, or a bank transfer, the relevant payment processor shares transaction confirmation data with 1xjili to verify and record the payment. 1xjili does not receive or store your full payment credentials — only the account identifier and transaction reference.
- Identity verification providers: Where 1xjili uses a third-party KYC service to verify your identity, that service may collect biometric data (such as a facial comparison) and share the verification result with 1xjili. The full biometric data is processed by the KYC provider under their own data protection policies.
- Game providers: Third-party game providers integrated into the 1xjili platform may share gameplay session data with 1xjili for the purpose of account reconciliation, dispute resolution, and responsible gaming monitoring.
Why We Use Your Data
1xjili uses the personal data it collects for the following specific purposes. We do not use your data for anything outside this list without first obtaining your explicit consent:
- Account management: Creating, maintaining, and securing your 1xjili account, including authentication, password recovery, and account updates.
- Identity verification: Confirming that you meet the age and eligibility requirements to use 1xjili, and verifying that the name on your account matches your payment accounts to prevent fraud.
- Processing transactions: Handling deposits, withdrawals, bonus credits, and any other financial transactions associated with your 1xjili account.
- Providing and improving our services: Delivering the games, betting markets, and features you use on 1xjili, and using aggregated, anonymised activity data to improve platform performance and user experience.
- Regulatory compliance: Meeting our legal obligations under applicable Philippine laws, including anti-money laundering (AML) requirements, responsible gaming obligations, and record-keeping mandates.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, collusion, multiple account creation, bonus abuse, and other prohibited conduct as described in our Terms and Conditions.
- Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions for quality and training purposes.
- Responsible gaming: Monitoring your gaming activity to identify patterns that may indicate problem gambling, and taking protective action where appropriate in accordance with our Responsible Gaming Policy.
- Marketing communications: Sending you information about promotions, new games, and relevant updates, but only where you have opted in to receive these communications. You can opt out at any time through your account settings or by contacting support.
Legal Bases for Processing
Under Philippine data protection law, specifically the Data Privacy Act of 2012 (Republic Act No. 10173), 1xjili must have a lawful basis for each type of personal data processing it carries out. The legal bases we rely on are:
- Contractual necessity: Processing required to perform the contract between you and 1xjili — that is, to operate your account, process your bets and transactions, and deliver the services you've agreed to use. Most of 1xjili's core data processing falls under this category.
- Legal obligation: Processing required for 1xjili to comply with applicable Philippine laws, including age verification, AML checks, responsible gaming obligations, and regulatory reporting.
- Legitimate interests: Processing that serves 1xjili's legitimate business interests, such as fraud detection, platform security, and service improvement, where these interests are not overridden by your rights and interests as a data subject.
- Consent: Processing for purposes that are not covered by the above bases, particularly direct marketing communications. Where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of any processing carried out before withdrawal.
Your rights under the Data Privacy Act: As a Filipino player, the Data Privacy Act of 2012 gives you specific rights over your personal data. These are detailed in Section 10 of this Privacy Policy. If you believe 1xjili has handled your data improperly, you also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Data Sharing & Third Parties
1xjili does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are contractually required to protect it:
- Licensed game providers: To deliver the games available on 1xjili, we share necessary session and account identifiers with third-party game providers. These providers receive only the minimum data required to run the game and record the result. They do not receive your full personal profile.
- Payment processors: GCash, Maya, banks, and other payment service providers receive the transaction data necessary to process your deposit or withdrawal. They operate under their own privacy policies and regulatory requirements.
- Identity verification services: Where 1xjili uses a third-party KYC provider, your identity documents and verification data are shared with that provider solely for the purpose of completing the verification. Results are returned to 1xjili; full document copies are retained by the KYC provider under their policies.
- Analytics and security providers: 1xjili uses trusted third-party tools for platform analytics, fraud detection, and security monitoring. These tools process technical and behavioural data in anonymised or pseudonymised form wherever possible.
- Regulatory authorities: 1xjili may be required to share player data with Philippine regulatory authorities, law enforcement agencies, or financial intelligence units in response to a lawful request, court order, or our own regulatory reporting obligations. We will notify you of such disclosures where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all of 1xjili's assets, player data may be transferred to the acquiring entity, which will be bound by the terms of this Privacy Policy or required to notify you of any material changes.
All third parties with whom 1xjili shares personal data are required to maintain appropriate technical and organisational data security measures and to use your data only for the purposes for which it was shared.
Cookies & Tracking Technologies
1xjili uses cookies and similar technologies on its platform. A cookie is a small text file stored on your device when you visit a website. Cookies help the platform function correctly, remember your preferences, keep your session active, and understand how the platform is being used.
You can manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect your experience on 1xjili. Disabling strictly necessary cookies will prevent you from logging in or placing bets.
Data Security
1xjili takes the security of your personal data seriously. The following technical and organisational measures are in place to protect data held on the platform:
- Encryption in transit: All data transmitted between your device and the 1xjili platform is encrypted using TLS (Transport Layer Security) 1.2 or higher. You can verify this via the padlock icon in your browser's address bar when using 1xjili.
- Encryption at rest: Personal and financial data stored in 1xjili's databases is encrypted at rest using industry-standard AES-256 encryption.
- Access controls: Internal access to personal data is restricted to 1xjili employees and contractors who have a legitimate operational need to access it. Access is granted on a least-privilege basis and is logged and audited.
- Account security: 1xjili uses OTP (one-time password) verification for login and account changes, reducing the risk of unauthorised account access even if a password is compromised.
- Security audits: 1xjili's platform and data security practices are reviewed periodically by internal and external security teams. Vulnerabilities identified through this process are addressed according to their severity.
- Incident response: 1xjili maintains a data breach response plan. In the event of a security incident affecting your personal data, we will notify affected players and the relevant regulatory authority in accordance with applicable Philippine law.
Your role in security: 1xjili's security measures protect data on our end. You protect your account by using a strong, unique password, not sharing your OTP codes, and logging out of 1xjili on shared devices. The support team will never ask for your full password or OTP in any communication.
Data Retention
1xjili retains personal data for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable Philippine law. The following retention periods apply:
- Active account data: Your registration data, gaming activity, and transaction records are retained for the duration of your 1xjili account and for a period of at least five years after account closure, in compliance with Philippine AML record-keeping requirements.
- KYC and identity documents: Identity verification data is retained for at least five years following the end of our relationship with you, in line with AML regulatory requirements. After this period, documents are securely deleted.
- Support communications: Chat transcripts and email correspondence with the 1xjili support team are retained for three years from the date of the interaction and then securely deleted.
- Marketing data: If you have opted in to marketing communications, your preferences and communication history are retained until you opt out, after which they are deleted within 30 days.
- Technical and log data: Server logs and technical data are retained for a rolling 12-month period and then automatically deleted, unless the data is associated with a security investigation or dispute that is still active.
When personal data is no longer needed and there is no legal basis for retaining it, 1xjili will securely delete or anonymise it so that it can no longer be associated with you.
Your Privacy Rights
As a Filipino player using 1xjili, you have the following rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173):
Right to be Informed
You have the right to know what personal data 1xjili holds about you, how it is being used, and with whom it has been shared. This Privacy Policy is the primary vehicle for fulfilling this right.
Right of Access
You can request a copy of the personal data 1xjili holds about you at any time. Requests are processed within 15 business days and fulfilled at no charge for one request per 12-month period.
Right to Correction
If personal data held by 1xjili about you is inaccurate or incomplete, you have the right to request a correction. Most basic details can be updated directly through your account settings.
Right to Erasure
You can request the deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that legal and regulatory retention requirements may prevent full deletion in some cases.
Right to Object
You have the right to object to 1xjili processing your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
Right to Data Portability
Where technically feasible, you have the right to receive your personal data from 1xjili in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
Right to Withdraw Consent
Where 1xjili processes your data based on consent (primarily for marketing), you can withdraw that consent at any time via your account settings or by contacting support. Withdrawal does not affect past processing.
Right to Complain
If you believe 1xjili has not handled your personal data correctly, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
How to exercise your rights: Contact the 1xjili support team at support@1xjili.best or via live chat. Please include "Data Rights Request" in your subject line. We will acknowledge your request within 3 business days and complete it within 15 business days. We may need to verify your identity before processing certain requests.
RA 10173 Compliant
1xjili's data practices are designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173), which governs how organisations in the Philippines collect, use, and protect personal information.
Marketing Opt-Out
Every promotional message from 1xjili includes a clear opt-out option. You can also adjust your notification preferences in your account settings at any time without contacting support.
24/7 Privacy Support
The 1xjili support team is available around the clock to answer questions about your personal data, process data rights requests, and help with any privacy-related concerns you may have as a Filipino player.
Children's Privacy
The 1xjili platform is strictly for adults. In the Philippines, the minimum age to use 1xjili is 21 years. We do not knowingly collect personal data from anyone under the age of 21.
If 1xjili discovers that personal data belonging to an under-21 individual has been collected — for example, because the person misrepresented their age during registration — the account will be immediately suspended, the data will be reviewed and deleted to the extent required by law, and the matter may be referred to relevant authorities.
If you are a parent or guardian and you believe your child may have created a 1xjili account, please contact us immediately at support@1xjili.best. We take these reports seriously and will investigate and act promptly.
Changes to This Privacy Policy
1xjili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features of the platform. When material changes are made, we will notify registered players via the email address or mobile number on their 1xjili account at least 7 days before the changes take effect.
Minor clarifications — for example, adding detail to an existing practice without changing its substance — may be made without prior notice, though the "Last updated" date at the top of this page will always reflect the most recent revision date.
Continuing to use 1xjili after an updated Privacy Policy has taken effect constitutes your acceptance of the changes. If you do not agree with the revised policy, you may close your account and request deletion of your data in accordance with Section 10.
Contact Us About Privacy
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 1xjili holds about you, please reach out through the following channels:
- Email: support@1xjili.best — include "Privacy Policy" or "Data Rights Request" in the subject line for faster routing.
- Live chat: Available 24/7 through the 1xjili platform after logging into your account. Ideal for general privacy questions and real-time guidance.
- Response commitment: All privacy-related queries are acknowledged within 3 business days. Data rights requests (access, correction, deletion) are completed within 15 business days.
If you are unsatisfied with 1xjili's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines, which regulates the Data Privacy Act of 2012.
Security reminder: The 1xjili support team will never ask for your password, full OTP code, or payment account PIN in any email, chat, or phone communication. If you receive a message claiming to be from 1xjili asking for these details, do not respond — report it to support immediately.